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Terms and conditions

Please note that credit card payments for IF Imola Faenza are collected by TREKKSOFT AG, Hauptstrasse 15, 3800 Matten, Switzerland (“TREKKSOFT”). Therefore, TREKKSOFT will appear as IF IMOLA FAENZA on your credit card statement for the payment of this booking. The domain where you enter and process your payment is owned and operated by TREKKSOFT.

Please send an email to finance@trekksoft.com for all inquiries regarding your credit card payments and chargebacks.

Cancellation policy:
- For full refund, cancellation must be notified to booking@imolafaenza.it at least 7 days before the selected date for the Tour.
- Receive a voucher of the same amount of the cost of the Tour for later cancellation. Must be notified to booking@imolafaenza.it
- No show or cancellation on the same day of the Tour will result in no refund.